Privacy Policy
1. Introduction
Marksol Mavens we are recognized as one of the best SEO companies in Saudi Arabia, offering SEO, digital marketing, and related services from our base in Riyadh. We are committed to protecting the privacy of everyone who visits our website or engages us as a digital marketing agency in Riyadh, and this Privacy Policy explains clearly how personal data is collected, used, and protected whenever you interact with marksolmavens.com or our services.
This Policy is written in accordance with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and its Implementing Regulations, issued and enforced by the Saudi Data & Artificial Intelligence Authority (SDAIA). By using our website or engaging our services, you acknowledge that you have read and understood how your personal data will be handled as described below.
2. Information We Collect
When you submit our “Free SEO Audit” form or contact page, we collect your name, email address, website URL, and any message you provide. If you engage us as a client, we may also collect information necessary to deliver services, such as website analytics access, keyword data, and campaign performance data.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and the pages you view, gathered through cookies and similar technologies described further in Section 7. In addition, we keep records of emails, calls, or other messages exchanged between you and our team.
3. How We Use Your Information
We use the personal data we collect primarily to respond to your inquiries, provide the free SEO audit or information you’ve requested, and to deliver, manage, and improve the SEO and digital marketing services we’ve been engaged to provide. Where you have separately consented, we may also use your contact details to send service-related communications or marketing updates.
Beyond direct service delivery, we use personal data to maintain accurate records for legal, accounting, and administrative purposes, and to understand and improve how visitors use our website. We do not use personal data for any purpose beyond what is described in this Policy without first obtaining your consent.
4. Legal Basis for Processing
Under the PDPL, every instance of processing personal data must rest on a valid legal basis. We rely primarily on your consent — freely given, specific, and documented, such as when you submit our contact form — and on contractual necessity, where processing is required to deliver the services you’ve engaged us for.
In some cases, we may also rely on legitimate interest, such as for administrative or security purposes, always balanced against your rights as a data subject. You are entitled to withdraw consent at any time; doing so will not affect the lawfulness of any processing carried out before your withdrawal.
5. Sharing of Information
Marksol Mavens does not sell personal data to any third party. We may share personal data with trusted service providers that support our operations, such as email delivery, website hosting, or analytics tools — [list specific providers, e.g. Google Analytics, your email/CRM platform] — solely for the purposes described in this Policy.
We may also disclose personal data where required by Saudi law or requested by a competent legal or regulatory authority. Where any service provider stores or processes personal data outside the Kingdom, we take reasonable steps to ensure compliance with SDAIA’s Regulation on Personal Data Transfer Outside the Kingdom.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable Saudi law. [Insert specific retention period, e.g. “Contact form submissions are retained for 12 months unless a client relationship begins.”]
Once personal data is no longer needed for these purposes, we securely delete or anonymize it in a manner consistent with the security obligations described in Section 9.
7. Cookies
Our website may use cookies and similar tracking technologies to ensure the site functions correctly and to understand how visitors use it, including analytics cookies. [Confirm actual cookie/tracking tools in use — e.g. Google Analytics, Meta Pixel — and list them here.]
You are able to control or disable cookies at any time through your browser settings; please note that doing so may affect certain features or functionality of our website.
8. Your Rights Under the PDPL
As a data subject under the PDPL, you have the right to access the personal data we hold about you, request correction of any inaccurate information, request deletion of your data (subject to legal exceptions), and request data portability where applicable.
You may also withdraw your consent to processing at any time, and you have the right to lodge a complaint with SDAIA if you believe your rights under the PDPL have been violated. To exercise any of these rights, please contact us at marksolmavens@gmail.com.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, or misuse, consistent with the standards expected of a professional SEO and digital marketing agency handling client and visitor data.
In the event that a data breach occurs which poses a risk to affected individuals, we will notify SDAIA within 72 hours of becoming aware of the breach, in accordance with our obligations under the PDPL.
10. Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and over, and are not directed at children.
We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take reasonable steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable Saudi law, including any future updates to the PDPL or SDAIA’s Implementing Regulations.
The “Last updated” date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of the rights described in Section 8, please don’t hesitate to contact us directly.
📧 marksolmavens@gmail.com